STAY SAFE, START LIVING

STAY SAFE, START LIVING

Your health is our utmost priority and concern. The Edgewater team is committed to protecting the wellbeing of our guests and team members by providing a comfortable and safe environment for everyone who visits our property. We are advancing our current best practices and making sure our teams take extra precautions in order to deliver a fulfilling and enjoyable travel experience.

Please continue reading about the enhanced processes and procedures we’re upholding to create a happy and healthy environment for all to enjoy. Your peace of mind is important to us – if you have additional questions or concerns please reach out to our team at EdgFrontDesk@edgewaterhotel.com or by dialing extension “0” from your guest room phone.

For more information on COVID-19 and the latest national guidelines, please refer to the Centers for Disease Control and Prevention (CDC), the U.S. State Department’s page regarding COVID-19, or your local health authority.

Amenities Update

Guest Check-In: 4:00pm
Guest Check- Out: 11:00am
Fitness center: 24 hours and limited to one family at a time
Room Service: Currently closed
6/7 Restaurant: Open evenings
*Reservations highly recommended*
The Brim Coffee Shop: Open Daily
Zybra Bike Rental:  From 5:00am-10:00pm daily

Mask Logo.

Mask Up!

Please keep your mouth and nose covered while in public spaces. County regulations require all people to wear masks inside or in line for any retail or commercial business.

The Edgewater Lobby.

Check-In

  • Plexiglass dividers installed at the front desk.
  • Contactless check-in available upon request.
  • Physical distancing required while in line.
  • Keycards are sanitized before each use.
Friends Having Drinks On The Balcony.

Keeping Your Distance

  • Social and physical distancing, one of the most productive tools used to control and reduce the spread of Coronavirus is being taken very seriously at The Edgewater Hotel.
  • Seating in all public areas, and lounges are positioned at least six feet apart.
  • We recommend that all guests strive to maintain at least six feet between themselves and others.
  • Social distancing is practiced by all associates on property.
  • All property outlets will comply with, or exceed, local or state mandated occupancy limits.
  • Stairwells and alternatives to elevators are clearly marked and open for guest use.
Hand Sanitizer.

PPE & Hand Sanitizer

  • Individual Personal Protective Equipment (PPE) kits containing disposable sanitizing wipes, disposable masks, and personal hand sanitizer will be available upon request.
  • Appropriate PPE is worn by all associates based on their role and responsibilities and in adherence to state or local regulations and guidance.
  • Gloves are worn by housekeeping and all other team members in direct contact with guests.
  • Hand sanitizer supply levels are checked by staff on a routine basis.
  • Hand sanitizer dispensers, touchless whenever possible, will be placed at all guest and associate entrances and contact areas such as driveways, reception areas, hotel lobby, restaurant/secondary entrances, meeting and convention spaces, elevator landings, pools, spa, and exercise areas.
The Edgewater Lobby Aerial View.

Lobby & Public Areas

  • High touch areas, including but not limited to doors, door handles, elevator buttons, handrails, public phones, public furniture, remote controls, signature pads, credit card readers, and drinking stations are cleaned and sanitized on a frequent and routine basis.
  • High traffic areas including but not limited to entryways, hallways, and elevators are cleaned and sanitized routinely.
  • Our team upholds a strict schedule of routine hand sanitation throughout their time on property.
  • Public restrooms are cleaned with increased frequency. Flushers, locks, walls, toilet seats, dispensing stations, sinks, faucets, and doors are disinfected during each service.
  • All reception areas (front desk, host stand, spa desk, etc.) are wiped down between every guest interaction.
  • A variety of touchpoints in our public spaces have been removed. For those that remain, enhanced sanitation routines are in place.
The Edgewater Guestroom.

Housekeeping

BEFORE YOUR STAY

  • Rooms are thoroughly cleaned and disinfected upon departure.
  • For our guests’ safety, we have eliminated certain amenities such as magazines, in-room coffee, and menus.
  • Used linen is folded and bagged in each guest room (staff never shakes towels or sheets in the room to avoid releasing any particles into the air).
  • Housekeeping leverages partnerships with national vendors on best cleaning practices, tools, and supplies. Ecolab Peroxide Multi-Surface Cleaner Chemical is utilized for sanitation on all hard and non-porous surfaces.
  • Increased attention to thorough vacuuming of rugs and sanitation of floors, including low-traffic and hard-to-reach surfaces.

DURING YOUR STAY

  • Special requests for additional toiletries are available via a no-touch basket delivery service.
  • For our guests’ safety, we have eliminated a portion of the touchpoints in our guest rooms.
  • Additional housekeeping services may be requested and coordinated with our associates upon check-in.
  • Special requests for additional toiletries are available via a no-touch basket delivery service. Delivery time may also be specified.
Eating Space On The Balcony.

Dining

6/7: Open evenings daily with To-Go options. Reservations highly suggested.

  • Masks required.
  • Seating is limited with indoor and outdoor options available.
  • Tables, chairs, and all tabletop items will be sanitized after each guests’ dining experience
Fitness Center.

Fitness center

  • Hand Sanitizer and Disinfectant Wipes are available for guest use.
  • Hand towels and all terry products are refreshed on a routine basis.
  • All equipment is spread out to adhere to social/physical distancing.
  • Free weights are disinfected on a consistent basis.
  • Benches are disinfected by staff routinely.
The Exterior Of The Edgewater.

Valet

Valet parking is available. Our team is equipped with seat and steering wheel covers for your arrival.

OUTDOOR ACTIVITIES


We understand that you want to experience more than the resort when you travel. We also know that venturing out looks a little different than it used to. These are our tips for making the most of Seattle while also caring for your personal health and safety.

Kerry Park.

Exploring Seattle

In the Emerald City, you’re only a short distance from scenic and adventure-filled attractions within Washington State. Make a day of it and drive to visit the national parks, beaches, lakes, and hiking trails; or explore world-famous attractions nearby like the Seattle Space Needle or Pike Place Market. Our waterfront hotel is the perfect jumping off point for those ready to explore.

Ferry Boat.

Seattle Cruise Information

Just a short distance to the cruise terminals, The Edgewater is your cruise hotel destination in Seattle. Within a short distance of The Edgewater Hotel are the two key piers for cruise departures in Seattle. In addition, we’re close to all the things to do before you cruise or when you return.

ENHANCED CLEANLINESS STANDARDS


Our hotels use cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria, and other airborne pathogens. We are working with our vendors, distribution partners, and suppliers to ensure an uninterrupted supply of cleaning supplies and necessary PPE.

For more information on COVID-19 and the latest national guidelines, please refer to the Centers for Disease Control and Prevention (CDC), the U.S. State Department’s page regarding COVID-19, or your local health authority.

ASSOCIATE & GUEST HEALTH CONCERNS


Our associates have clear instructions on how to respond swiftly and report all presumed cases of COVID-19 on property to local health officials.

Associates are instructed to stay home if they do not feel well and are trained on how to handle encountering guests or associates exhibiting any symptoms of COVID-19.

If we are alerted to a presumptive case of COVID-19 at the property, we will work with public health officials and follow their recommended actions.