STAY SAFE, START LIVING

STAY SAFE, START LIVING

Your health is our utmost priority and concern. The Edgewater team is committed to protecting the wellbeing of our guests and team members by providing a comfortable and safe environment for everyone who visits our property. We are advancing our current best practices and making sure our teams take extra precautions in order to deliver a fulfilling and enjoyable travel experience.

Please continue reading about the enhanced processes and procedures we’re upholding to create a happy and healthy environment for all to enjoy. Your peace of mind is important to us – if you have additional questions or concerns please reach out to our team at EdgFrontDesk@edgewaterhotel.com or by dialing extension “0” from your guest room phone.

For more information on COVID-19 and the latest national guidelines, please refer to the Centers for Disease Control and Prevention (CDC), the U.S. State Department’s page regarding COVID-19, or your local health authority.

Amenities Update

Guest Check-In: 4:00pm
Guest Check- Out: 11:00am
Fitness center: 24 hours and limited to one family at a time
Room Service: Currently closed
6/7 Restaurant: Open for breakfast and dinner
*Reservations highly recommended*
The Brim Coffee Shop: Open Daily
Zybra Bike Rental:  From 5:00am-10:00pm daily

Mask Up!

We encourage everyone to be masked up regardless of vaccination status per CDC’s recommendations. The Edgewater follows all government mandates. Based on the recent state mandate, Washington requires all guests to wear a mask in indoor public spaces. Participation is enforced by the honor system and The Edgewater will not be responsible for checking vaccination records or enforcing the mask policy.

Check-In

  • Plexiglass dividers installed at the front desk.
  • Contactless check-in available upon request.
  • Keycards are sanitized before each use.

Keeping Your Distance

  • All property outlets will comply with, or exceed, local or state mandated occupancy limits.
  • Stairwells and alternatives to elevators are clearly marked and open for guest use.

PPE & Hand Sanitizer

  • Individual Personal Protective Equipment (PPE) kits containing disposable sanitizing wipes, disposable masks, and personal hand sanitizer will be available upon request.
  • Appropriate PPE is worn by all associates based on their role and responsibilities and in adherence to state or local regulations and guidance.
  • Gloves are worn by housekeeping and all other team members in direct contact with guests.
  • Hand sanitizer supply levels are checked by staff on a routine basis.
  • Hand sanitizer dispensers, touchless whenever possible, will be placed at all guest and associate entrances and contact areas such as driveways, reception areas, hotel lobby, restaurant/secondary entrances, meeting and convention spaces, elevator landings, pools, spa, and exercise areas.

Lobby & Public Areas

  • High touch areas, including but not limited to doors, door handles, elevator buttons, handrails, public phones, public furniture, remote controls, signature pads, credit card readers, and drinking stations are cleaned and sanitized on a frequent and routine basis.
  • High traffic areas including but not limited to entryways, hallways, and elevators are cleaned and sanitized routinely.
  • Our team upholds a strict schedule of routine hand sanitation throughout their time on property.
  • Public restrooms are cleaned with increased frequency. Flushers, locks, walls, toilet seats, dispensing stations, sinks, faucets, and doors are disinfected during each service.
  • All reception areas (front desk, host stand, spa desk, etc.) are wiped down between every guest interaction.
  • A variety of touchpoints in our public spaces have been removed. For those that remain, enhanced sanitation routines are in place.

Housekeeping

BEFORE YOUR STAY

  • Rooms are thoroughly cleaned and disinfected upon departure.
  • Used linen is folded and bagged in each guest room (staff never shakes towels or sheets in the room to avoid releasing any particles into the air).
  • Housekeeping leverages partnerships with national vendors on best cleaning practices, tools, and supplies. Ecolab Peroxide Multi-Surface Cleaner Chemical is utilized for sanitation on all hard and non-porous surfaces.
  • Increased attention to thorough vacuuming of rugs and sanitation of floors, including low-traffic and hard-to-reach surfaces.

DURING YOUR STAY

  • Special requests for additional toiletries are available via a no-touch basket delivery service.
  • For our guests’ safety, we have eliminated a portion of the touchpoints in our guest rooms.
  • Additional housekeeping services may be requested and coordinated with our associates upon check-in.
  • Special requests for additional toiletries are available via a no-touch basket delivery service. Delivery time may also be specified.

Dining

Six Seven Restaurant

  • Breakfast Daily 7am -11am
  • Dinner Wed – Sun 5:30-10pm, Take out only Mon-Tues 3pm – 9pm

The Brim Coffee Shop

  • Daily 6:30am – 8pm

Fitness center

  • Open

Valet

  • Valet parking is available. Our team is equipped with seat and steering wheel covers for your arrival.

OUTDOOR ACTIVITIES


We understand that you want to experience more than the resort when you travel. We also know that venturing out looks a little different than it used to. These are our tips for making the most of Seattle while also caring for your personal health and safety.

Exploring Seattle

In the Emerald City, you’re only a short distance from scenic and adventure-filled attractions within Washington State. Make a day of it and drive to visit the national parks, beaches, lakes, and hiking trails; or explore world-famous attractions nearby like the Seattle Space Needle or Pike Place Market. Our waterfront hotel is the perfect jumping off point for those ready to explore.

Seattle Cruise Information

Just a short distance to the cruise terminals, The Edgewater is your cruise hotel destination in Seattle. Within a short distance of The Edgewater Hotel are the two key piers for cruise departures in Seattle. In addition, we’re close to all the things to do before you cruise or when you return.

ENHANCED CLEANLINESS STANDARDS


Our hotels use cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria, and other airborne pathogens. We are working with our vendors, distribution partners, and suppliers to ensure an uninterrupted supply of cleaning supplies and necessary PPE.

For more information on COVID-19 and the latest national guidelines, please refer to the Centers for Disease Control and Prevention (CDC), the U.S. State Department’s page regarding COVID-19, or your local health authority.

ASSOCIATE & GUEST HEALTH CONCERNS


Our associates have clear instructions on how to respond swiftly and report all presumed cases of COVID-19 on property to local health officials.

Associates are instructed to stay home if they do not feel well and are trained on how to handle encountering guests or associates exhibiting any symptoms of COVID-19.

If we are alerted to a presumptive case of COVID-19 at the property, we will work with public health officials and follow their recommended actions.